| EMPLOYEE ASSISTANCE
PROGRAM (EAP)
FAQs
Would I use the EAP?
We all have times when we worry about our work, family, and/or
personal lives. Some life situations are more stressful than
others, and it is only natural that feeling overwhelmed causes
increased stress which interferes with our natural coping
abilities. It is during these times that you may need to talk
with someone – a professional, trained to listen and
help you with the problems you are facing. Your employer understands
this and is providing a service for you called employee assistance.
Who will pay for this service?
This is a benefit to you paid for by your employer. There
is never a charge to you for the allotted number of EAP sessions.
If my company is paying for this service,
will anyone at work know I am seeking this service?
No one at your place of employment will know that you or any
member of your family is receiving counseling services. Confidentiality
is of the utmost importance. There is no need for your employer
to have identifying information unless you choose to share
it.
Can I see an EAP counselor for any problem?
Yes, you can call for an appointment when facing issues related
but not limited to family, parenting, work, financial, marriage,
addiction, etc.
When should I call?
Research indicates earlier is better. However, it is never
too late. If in doubt, call. Assistance is just a dial away.
How can I be assured the EAP counselors
are qualified?
LCS contracts with licensed clinical social workers, licensed
clinical professional counselors, and licensed addiction counselors
who are highly trained and skilled in assessing and counseling.
Therapists have several years of experience in effectively
counseling others who have faced situations such as yours.
What if I need more counseling sessions
than are allowed?
You and your counselor will discuss this as you near the end
of the allowed number of EAP sessions. Through your discussions,
decisions will be made regarding future sessions with the
same therapist or referral to other community agencies and/or
professionals.
Who do I call with other questions I might
have?
Please feel free to direct any further questions to LCS at
406-721-9320 or 800-322-9320 or your human resources department.
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